Effective Date: [Insert Date]
Last Updated: [Insert Date]

Privacy Policy

Acumen Global Compliance Ltd (“Acumen”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit https://www.acumengcompliance.com/, contact us, or use our professional compliance consultancy services.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Information You Provide

• Full name
• Company name
• Email address
• Phone number
• Job title
• Business address
• Country
• Information submitted through contact forms
• Information provided by email or telephone

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Date and time of your visit
• Pages viewed
• Time spent on pages
• Referring website
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide compliance consultancy services
• Prepare quotations
• Deliver requested services
• Improve our website and user experience
• Monitor website performance
• Send newsletters where consent has been provided
• Comply with legal and regulatory obligations
• Prevent fraud and maintain website security

3. Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests where applicable

4. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic
• Measure advertising performance
• Enhance user experience

You can control or disable cookies through your browser settings.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

• IP address (where applicable)
• Device information
• Browser information
• Session duration
• Pages visited
• Traffic sources

This information is used only to improve our website and services.

6. Google Ads & Remarketing

We may use Google Ads, Google Ads Conversion Tracking, and Remarketing services to measure the effectiveness of our advertising campaigns and display relevant advertisements.

Google may use cookies and similar technologies to provide these services.

7. Contact Forms

When you submit an enquiry through our website, we collect the information you provide so that we can respond to your enquiry and deliver the requested services.

8. Email Communications

If you contact us by email or subscribe to our updates, we may send information relating to:

• Compliance services
• Regulatory updates
• Industry news
• Events
• Company announcements

You may unsubscribe from marketing communications at any time.

9. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Website hosting providers
• IT service providers
• Professional advisers
• Analytics providers
• Regulatory authorities where required by law
• Other trusted third-party service providers assisting our business operations

All third parties are required to protect your information.

10. International Data Transfers

Where personal data is transferred outside the United Kingdom, appropriate safeguards will be implemented in accordance with UK GDPR requirements.

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Although we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymised.

13. Your Rights

Under UK GDPR, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

14. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

15. Children’s Privacy

Our website and services are intended for business users and are not directed at children under the age of 16. We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

17. Contact Us

If you have any questions about this Privacy Policy or the way we process your personal data, please contact us:

Acumen Global Compliance Ltd

Website: https://www.acumengcompliance.com/

Email: info@acumengcompliance.com

Telephone: +44 (0) 207 096 2100

Mobile: +44 7852 806969

Registered Office:
37th Floor, 1 Canada Square, Canary Wharf Estate, London E14 5AA, United Kingdom

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)

We will respond to privacy-related enquiries as promptly as possible and in accordance with applicable data protection laws.